We will be using new fax numbers for all plan communications.
Member Services: 1-833-610-2390
Service Requests: 1-833-610-2399
Appeals and Grievances: 1-833-610-2380
These new fax numbers will be in effect as of 5/21/2021.
It is important that you keep these new fax numbers handy because the previous fax numbers will not work after 6/30/2021.
If you have any questions about this letter or the new fax number, please call Member Services. Our Member Services Representatives will be happy to help you from 8 a.m. to 8 p.m., seven days a week (except Thanksgiving and Christmas) from October 1 through March 31, and Monday to Friday (except holidays) from April 1 through September 30.