Providers that utilized Change Healthcare as their clearinghouse can utilize Availity, or another clearinghouse, to continue to submit electronic claims. Please visit Availity’s resource page for options to continue submitting electronic claims:

For claims submitted to Change Healthcare clearinghouse prior to the outage, Providers should review their transaction history to confirm that a Payer Acknowledgement was received. If no Payer Acknowledgement was received, the claim should be resubmitted in order to reach the Plan for payment.