Provider Resources

About the Provider Portal

Provider Portal Now Live!

We’re excited to announce the launch of our new Provider Portal — built to simplify your daily tasks, reduce administrative burden, and improve turnaround times.

Why Use the Portal?

The Provider Portal puts tools and information at your fingertips:

  • Check member eligibility and claim status
  • Submit or track authorizations
  • View payment history and remittance details
  • Get answers quickly without making a call

Log In to the Provider Portal or Register Now

About the Provider Portal

At ProCare Advantage, we believe that clear communication is a cornerstone of successful care. That’s why we created a portal specifically with our provider partners in mind.

Our secure, web-based Provider Portal gives you access to essential healthcare data — including claims, eligibility, and benefit information — while maintaining HIPAA-compliant privacy for our members.

What You Can Do in the Portal

The portal is your central hub for managing member information and administrative tasks:

  • Verify member eligibility
  • Submit and review prior authorizations
  • Check claim and encounter status

Not Registered Yet? Here’s How to Sign Up

Follow these simple steps to create your account:

  1. Go to https://procareadvantageplan.com/
  2. Click “For Providers” in the top menu
  3. Select “Login | Register”
  4. Click “Create Account”
  5. Accept the licensing agreement and click “Next”
  6. Fill out all required fields, including:
  • First and Last Name
  • TIN
  • NPI
  1. Click “Add Provider”
  2. If adding more than one provider, repeat Step 6 and Step 7. If not, click “Next”
  3. Create a username, password, and choose security questions
  4. Review all information:
  • If accurate, click “Finish”
  • If incorrect, click “Previous” to make changes

Note: If you see an error, the password field will turn red — but the issue may also be with your username or security questions. Please double-check all fields before submitting again.

Need Help?

Visit our Contact Us page for assistance or reach out to your Provider Relations Representative.