Members Resources

Find tools, information, and other resources to help you get the most out of your benefits.

Change My Plan

Ending your Membership in ProCare Advantage may be voluntary (your own choice) or involuntary (not your own choice). If you are leaving our plan, you must continue to get your medical care through our plan until your Membership ends.

Please complete the following to disenroll:

  • Request a disenrollment form by calling ProCare Advantage at 1-844-206-3719 (TTY 711). Calls to this number are free. Member Services will help you complete and submit the disenrollment form.
  • Review your Evidence of Coverage for more information and to learn about the rights, benefits, and responsibilities of Members. You can find your Evidence of Coverage under Plan Documents on this website or request a printed copy by calling 1-844-206-3719 (TTY 711). Calls to this number are free.
  • Review the Medicare & You Handbook. Everyone with Medicare receives a copy of Medicare & You each fall. Those new to Medicare receive it within a month after first signing up. If you cannot find your printed handbook, download a copy from the Medicare website at Or, you can order a printed copy by calling Medicare at 1-800-MEDICARE (1-800-633-4227), 24 hours a day, 7 days a week. TTY users should call 1-877-486-2048. Calls to these numbers are free.